Business English Can Do Statements

B1 level  

Listening and Speaking
Candidates can follow a simple presentation or demonstration. They can deal with predictable requests from a visitor. They can offer advice within their own job area on simple matters. They can state routine requirements, e.g. asking for typing to be done.

Reading and Writing
Candidates can understand the general meaning of non-routine letters within their own work area. They can understand most short reports of a predictable nature. They can make notes on routine matters such as taking or placing orders. They can write straightforward, routine letters of a factual nature.

 B2 level

Listening and Reading
Candidates can ask for factual information and understand the answer. They can take and pass on most messages during a normal working day. They can express own opinion, and present arguments to a limited extent. They can give a simple, prepared presentation on a familiar topic.

Reading and Writing
Candidates can understand the general meaning of non-routine letters. They can understand the general meaning of a report even the topic is not predictable. They can write a simple report of a factual nature and begin to evaluate, advise, etc. They can write a non-routine letter where this is restricted to matters of fact.

 C1 level 

Listening and Speaking
Candidates can contribute effectively to meetings and seminars within own area of work and argue for or against a case. They can follow discussion with only occasional need for clarification. They can engage in an extended conversation with visitors on matters within her/his authority/competence.

Reading and Writing
Candidates can understand correspondence expressed in non-standard language. They can deal with all routine requests for goods and services. They can write most letters they are likely to be asked to.

 C2 level

Listening and Speaking
Candidates can advise on/handle complex, delicate or contentious issues, such as legal or financial matters (providing they have the necessary specialist knowledge).

Reading and Writing
Candidates can understand reports and articles likely to be encountered during their work, including complex ideas expressed in complex language. They can handle a wide range of routine and non-routine situations in which professional services are requested from colleagues or external contacts.